Privacy Policy

This policy explains how Richter Sport Limited, trading as Richter Automotive, handles personal information when you use our website, make an enquiry, purchase goods or services, or otherwise contact us.

Richter Sport Limited (trading as Richter Automotive)
Company number: 05331332
Registered in England and Wales
Denbigh House, Denbigh Road, Bletchley, Milton Keynes, MK1 1DF

Telephone: 01908 361 520
Email: sales@richterautomotive.co.uk

Richter Sport Limited is the data controller for personal information covered by this notice. Please use the contact details above for privacy enquiries or to exercise your data protection rights.

Depending on your interaction with us, we may collect:

• Your name, telephone number, email address and correspondence details.
• Information about your vehicle, including make, model, registration and requested work.
• Enquiry details, appointments, quotations, orders, payments and purchase or service records.
• Information supplied when requesting finance or related third-party products.
• Recruitment information if you apply for a role.
• Technical or usage information generated when visiting the website, including information collected through cookies where applicable.

We process information for purposes connected with the services you request and the operation of our business. The lawful basis depends on the particular activity:

• Contract or steps before a contract: responding to requests, preparing quotations, arranging appointments and fulfilling orders for goods or services.
• Legal obligation: meeting applicable accounting, tax, employment and other statutory requirements.
• Consent: sending marketing communications or using optional cookies where consent is required. You may withdraw consent at any time.
• Legitimate interests: handling ordinary business correspondence, protecting our website and managing our services, where those interests are not overridden by your rights.

Information may be shared with carefully selected providers involved in delivering the services you request or supporting our business, such as IT and website providers, accounting and professional advisers, service partners and, where requested, finance, insurance or warranty providers. We may also disclose information when required by law.

Service providers acting on our behalf are expected to process personal information only for authorised purposes and with appropriate protections.

Where appropriate for a vehicle sale or service, documentation relevant to its history or provenance may need to be reviewed or supplied to a prospective purchaser or subsequent owner. Any disclosure of personal information should be limited to what is necessary and handled in accordance with data protection requirements.

We keep personal information only for as long as necessary for the purposes for which it was collected, taking account of any applicable legal, tax, accounting, warranty or dispute-related obligations.

Some purchase, invoice and transaction records may be retained for up to seven years where required under our applicable record-keeping arrangements. Enquiry, recruitment and marketing information may be retained for different periods depending on the purpose and the applicable requirements.

Our website may use cookies and similar technologies for essential functionality and, where enabled and consented to, optional analytics or other features. Please see our Cookies Policy for further information.

Where you follow a link to another website, its operator is responsible for its own privacy practices.

Subject to applicable law and exemptions, you may have rights to request access to your information, ask us to correct or erase it, restrict its use, object to certain processing and, where applicable, receive a portable copy. You may also withdraw consent where we rely on it. Withdrawal does not affect processing carried out before consent was withdrawn.

To make a request, contact us using the details at the top of this page. We may need to confirm your identity before responding.

We take reasonable organisational and technical steps to safeguard personal information. Where a provider processes information outside the UK, we will consider and apply the safeguards required by applicable data protection law.

If you have concerns about the way we use your information, please contact us so we can look into them. You also have the right to complain to the Information Commissioner’s Office (ICO). Further information is available at ico.org.uk.

We may update this notice when our business, technology or legal obligations change. The version published on this page will be the current notice. You can contact us at any time with questions about our privacy practices.

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